Subscription Fee Policy for Fund2Go Accounts
Notice: All accounts on our trading platform are classified as Fund2Go accounts.
1. Introduction
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This Subscription Fee Policy governs the terms and conditions associated with the subscription fees for Fund2Go accounts within our service. By purchasing a Fund2Go account, you expressly agree to abide by the provisions set forth in this policy.
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2. Non-Refundable Subscription Fee
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Policy Statement: All subscription fees for Fund2Go accounts are strictly non-refundable. Once a payment has been processed, it is final and cannot be reversed or refunded under any circumstances.
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All sales are final. Fund2Go does not offer refunds, cancellations, or adjustments on completed orders under any circumstances.
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Discounts and promotional codes must be applied correctly at the time of purchase. Fund2Go is not responsible for errors, omissions, or technical issues during the checkout process, including glitches or system errors.
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Customers are encouraged to verify their orders, including the application of discounts or codes, before completing their purchase.
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3. Acknowledgment of Policy
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By proceeding with the purchase of a Fund2Go account, you acknowledge and affirm your understanding of the following:
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The non-refundable nature of the subscription fee.
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The importance of fully comprehending this policy prior to committing to your purchase.
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4. Dispute Policy
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Lifetime Ban: In the event that a trader initiates a dispute concerning the subscription fee or related matters, such action will result in an immediate and permanent ban from accessing our services. This measure is implemented to maintain the integrity and operational stability of our community.
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5. Modifications
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We reserve the right to modify or amend this policy as deemed necessary. Any changes will be communicated to traders through appropriate channels.
Continued use of our services following such changes constitutes acceptance of the revised terms.
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6.Trader Account Management
Traders can only log in through the website to purchase, cancel subscriptions, or check subscription dates. If traders encounter issues with these actions, customer service can assist. All other trading activities must be conducted through the NinjaTrader account created by the trader. Fund2Go is not liable for any issues related to the NinjaTrader account, and no refunds will be provided for such issues.
7. Contact Information
For any inquiries or clarifications regarding this Subscription Fee Policy, please contact our support team at support@fund2gotrading.com
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Note:
This policy is designed to ensure transparency and clarity regarding the financial obligations undertaken by traders on our platform. Your compliance with and understanding of this policy is essential to fostering a fair and equitable trading environment for all participants. Thank you for your attention to these important matters.​
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8. Daily Maximum Profit Limit for Consistency
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Purpose: In order to promote consistency and discipline among traders, Fund 2 Go has established a maximum profit limit that applies both daily and per individual trade. This policy supports the firm’s objective of fostering traders who pursue sustained, steady growth rather than attempting single high-profit trades without a strategic approach.
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Policy Statement:
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Maximum Profit Limit Per Day and Per Trade
Each trader is restricted to a maximum profit that shall not exceed 1.5% of the funded account size, both on a daily basis and per individual trade. This limit applies to the total profit generated within a single trading day as well as profits from any one trade. -
Profit Thresholds by Account Size
The maximum allowable daily and per-trade profit limits for each funded account size are as follows:-
$50,000 Account: $750 maximum per day and per trade
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$100,000 Account: $1,500 maximum per day and per trade
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$250,000 Account: $3,750 maximum per day and per trade
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Compliance and Accountability
Traders exceeding the designated daily or per-trade profit threshold may be subject to account closure. However, any profits generated within the daily and per-trade limits will carry over as credits towards a new account. Profits earned on days when the limit is exceeded, except on days where rule-breaking losses occur, do not contribute to any carryover credits. This rule is strictly enforced to maintain the integrity of the consistency model. -
Rationale
Fund 2 Go’s consistency rule is designed to support traders with a disciplined and sustainable trading strategy. This aligns with the firm’s focus on traders committed to steady growth over time rather than erratic high-gain trading practices. -
Acknowledgment
By participating in Fund 2 Go’s funding program, traders acknowledge and agree to comply with this daily and per-trade profit limitation policy, accepting that non-compliance may result in account deactivation or closure.
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9. Consequences of Exceeding Maximum Allowed Profit Per Trade
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Purpose: To maintain consistency and fair application of Fund 2 Go’s profit limits, a strict policy is in place for trades that exceed the maximum allowed profit per trade or per day.
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Policy Statement:
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Profit Limit Compliance
If a trader’s profit exceeds the maximum allowable limit of 1.5% of the account size, either per individual trade or across all trades in a single day, the trader’s account will be closed as per Fund 2 Go’s consistency rule. -
Account Closure and Re-Subscription
Traders who exceed the maximum allowed profit are eligible to subscribe to a new account following account closure. All credits accumulated before the breach of the profit limit will transfer to the new account, ensuring that traders retain credit for consistent trading activity prior to the policy violation. Any credits earned on the day the limit was exceeded will not carry over. -
Purpose and Reinforcement of Policy
This policy aims to reinforce disciplined, long-term trading practices. By allowing the transfer of pre-existing credits, Fund 2 Go rewards consistent trading and progress made before the profit limit violation. -
Acknowledgment
By engaging in trading activities with Fund 2 Go, traders acknowledge and agree to this policy, understanding that breaches will result in account closure and that compliance with profit limits is required to sustain trading privileges.
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10. Daily Trading Requirement and Absence Notification
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Daily Trading Requirement: You must place at least one trade each day.
Absence Notification: However, if you are unable to trade due to an emergency or vacation, please notify us by emailing support@fund2gotrading.com at least 24 hours in advance before the market opens, including the duration of your absence.
All reports must be submitted before the market opens the next day.
Please note that on Fridays, the report must be submitted by midnight EST on Friday. Failure to submit reports on time may affect your account activity.
Failure to Notify: If you fail to place a trade without prior notice, your account will be closed. You will have the option to re-subscribe, and any remaining credit will be carried over to your new account. However, any credit gained after the missed day will not be counted.
This policy is designed to ensure continuous engagement from traders and to maintain the integrity of the trading environment.
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11. Document Submission for Withdrawal Requests
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Please note that it is the trader’s responsibility to submit their daily trade report when requesting a withdrawal. While you are required to submit this report daily, we may not review it on a daily basis as part of the withdrawal process.
Trade Log Requirements: The trade log must include the following details for each trade:
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Date
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Asset
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Entry Price
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Exit Price
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Position Size
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Direction (long/short)
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Result (profit/loss)
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Cumulative P/L (profit/loss)
The trade log must be generated directly from the platform and displayed in a format similar to the one provided by the platform. It must not be presented in an Excel sheet or any other external document. The logs should display the platform's link on top, confirming that they are pulled directly from the system, ensuring full authenticity.
This highlights the necessity of using platform-generated logs and clarifies that an Excel sheet or external format will not be accepted. Let me know if you'd like any modifications!
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12- Account Cancellation Responsibility
It is the trader’s responsibility to cancel their account once it fails or for any other reason. If the trader experiences any difficulties canceling the account, they must contact the live chat or our support email at least 24 hours before the billing due date, and we will assist them in canceling the account.
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13- Code of Conduct
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Any threats, inappropriate language, or disrespectful behavior toward any member of our team will result in an immediate ban and cancellation of your account with no refund.
We maintain a professional and respectful environment and expect the same from our traders.
We will always provide the necessary information and support in accordance with our requirements and policies, ensuring mutual respect at all times.
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14- Acceptable File Format
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Only CSV files exported directly from the platform will be accepted for daily trade log submissions. Any other formats, including but not limited to Excel sheets, PDF documents, or modified versions of the original report, will not be recognized or processed.
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15- Required Data Fields
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Traders must ensure that all required fields are included in the exported report, specifically:
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Execution Time: The exact timestamp for each trade.
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Profit/Loss: Net profit or loss for each position.
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Instrument: The asset or instrument (e.g., ES, NQ) traded.
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Order Type: Indicate whether the trade was a Buy, Sell, or Short.
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Position Size: The quantity or size of each trade.
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16- Accuracy of Information
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It is the trader's responsibility to verify that all required information is accurate and complete before submission. Incomplete or inaccurate reports will lead to account closure.
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17- Subscription Confirmation Expectations
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Upon subscribing to Fund 2 Go, all traders shall receive a confirmation email promptly, containing all pertinent instructions related to their account setup. In the event that a trader does not receive this confirmation email within two (2) hours of subscription, it is the responsibility of the trader to check their spam or junk email folders for the confirmation message.
Should the confirmation email still be undelivered, the trader is required to contact Fund 2 Go's live chat or email support at support@fund2gotrading.com within twenty-four (24) hours of their purchase to ensure the completion of their account setup.
Furthermore, it is imperative that traders understand that failure to provide their daily trade log as required and within the specified timeframe will result in account closure, thereby forfeiting any rights to account access and associated privileges.
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18- Payment Failure
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If a payment fails, the trader's account will be closed immediately, resulting in the forfeiture of access and any associated privileges.
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19- Fund 2 Go End of Day (EOD) Gross Loss Limit Policy
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1. Scope and Purpose
This policy defines the End of Day (EOD) Gross Loss limits for accounts at Fund 2 Go and explains the outcomes if these limits are reached. It applies to all traders and account holders and is enforced at the close of each trading day.
2. EOD Gross Loss Limits
To promote responsible trading and protect account equity, Fund 2 Go sets the following EOD gross loss limits:
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For a $50,000 account, the maximum allowable EOD gross loss is $1,500.
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For a $100,000 account, the maximum allowable EOD gross loss is $3,000.
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For a $250,000 account, the maximum allowable EOD gross loss is $4,500.
3. Implications of Exceeding the End-of-Day Gross Loss Threshold
If an account's cumulative daily loss meets or exceeds the EOD gross loss limit on any trading day:
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The account will be closed immediately once the designated EOD gross loss threshold is hit or surpassed.
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Any losses incurred beyond this EOD limit will not be transferred to any new accounts that the trader may open in the future.
4. Enforcement and Compliance
Traders are required to monitor their account activity closely to avoid breaching the EOD gross loss limits. Failure to adhere to these limits will result in the immediate closure of the account as specified by this policy.
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20- Free Account Association
If a trader subscribes to an account associated with a free account and the main account fails, the free account shall remain valid for the remainder of the next billing cycle.
Upon the conclusion of this period, the free account will be removed from the subscription.​
Traders may request a withdrawal from the free account at any time prior to the next billing cycle.
Furthermore, as long as the main account remains active and meets all requirements established by Fund 2 Go, the free account will continue to be active unless the main account is lost.
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